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What To Ask When Hiring a Residential Cleaning Service

What To Ask When Hiring a Residential Cleaning Service

Hiring a Northampton cleaning company or maid service should be an experience that everyone looks forward to.  It should be something your doing so that you can create more time to spend with family and friends and do the things you love doing.  However, if you hire the wrong service it might just end up being a nightmare and result in your having even less time. 

When considering someone to clean your home, you will want to ask the following questions to make sure your going with a good company!

What type of guarantee do you have?

If the company you are asking this to does not have one, it should be a red flag!  Any company or individual your asking should be confident in their work and understand that your 100% satisfaction is the most important factor.  It’s not that you should expect perfection every cleaning in, but it’s about finding out what the company will do, should you not be 100% satisfied.  Coming out to do a re-cleaning of the areas your not happy with, should be the answer you hear.

How Long have you Been In Business?

The residential cleaning business is filled with people who “try it out” and find out cleaning is not for them.  If you find a company who has been around a while, chances are they are going to be someone you can trust!

 Do You Have References?

Any good company or individual should be able to provide a long list of references for you to check.  Always asking for 3-5 references is a good idea!

Do You Have Insurance & Are you Employees Bonded?

You always want to work with a company who has insurance as well as a bond.  This protects you in case something goes drastically wrong.  This also protects you against theft and unfortunately in this industry you never know.  Working with a company allows you that protection so you are full covered.  Also don’t just settle for someone who says yes I do have insurance.  Make the potential company or individual show you a certificate of insurance.  Don’t be afraid to ask what things are covered and what things are not.  Anyone who can’t answer those things for you, should concern you!

 These are just a few of the many questions you should ask any company or individual you are considering to clean your home.  Hire the right company and you’ll truly create time so you can enjoy life! 

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If you are looking for residential and commercial cleaning services in Western Massachusetts then please text or call 413-247-5111 or complete our online request form.