In today's fast paced world, who has time to worry about cleaning their home or office? Cleaning is no longer a luxury, but now it is a necessity. Whether its saving time to do the things you enjoy at home with your family or providing that all important first impression to your clients and employees, let Total Cleaning Plus take the worry away from you!

Total Cleaning Plus is a family owned and operated, full service cleaning company serving Western MA. We specialize in both residential and commercial cleaning. Whether it's a one time cleaning or cleaning on a regular schedule, we'll provide you with exactly what your looking for in a professional cleaning company. With over 10 years experience Total Cleaning Plus has built a reputation being honest, dependable, and consistent day after day, week after week, all year long!

Vision

Total Cleaning Plus' vision is to become the leading provider of cleaning services and products to homes and offices in Western Massachusetts. We strive to build life long relationships with our clients resulting in a better quality of life. We will be an employer of choice, fostering a culture that values dedication, respect and continuous improvement.

Mission Statement

In order to realize our Vision, our Mission must be to exceed the expectations of our customers and employees. We will accomplish this by committing to our core values and by achieving the highest levels of customer satisfaction, with extraordinary emphasis on the creation of value. We will achieve all of our goals and visions by believing and executing the core values that guide Total Cleaning Plus.

Total Cleaning Plus Core Values

• We are convinced that the key to creating a truly great organization is an intense focus on the values that guide its people's actions. If we don't seem to be living up to these values, call us on it, because it means were not doing our job.
• We respect the individual, and believe that individuals who are treated with respect and given responsibility respond by giving their best.
• We require complete honesty and integrity in everything we do
• We make commitments with care, and then live up to them. In all things, we do what we say we are going to do.
• Work is an important part of life, and it should be fun. Being a good businessperson does not mean being stuffy and boring.
• We love to compete, and we believe that competition brings out the best in us.
• We are frugal. We guard and conserve the company's resources with the same vigilance that we would use to guard and conserve our own personal resources
• We insist on giving our best effort in everything we undertake. Furthermore, we see a huge difference between "good mistakes" (best effort, bad result) and "bad mistakes" (sloppiness or lack of effort).
• Clarity in understanding our vision, mission, goals, core values and what we expect from each other is critical to our success
• We are believers in the golden rule. In all our dealings we will strive to be friendly and courteous, as well as fair and compassionate.
• We feel a sense of urgency on all matters related to our customers and employees.
• We own problems and we are always responsive.
• We are customer and employee driven.
• We take responsibility.